How long does Ndzinga Capital take to respond?
The team aims to acknowledge new enquiries within one business day. Complex advisor enquiries and complaints may take longer; you will receive a reference number for tracking.
Contact Ndzinga
Speak to a financial services team that responds.
Ask about applications, documents, repayments, cover enquiries or client portal support.
The fastest way to reach us is by phone or WhatsApp on +27 60 848 4642 during business hours. You can also email info@ndzingacapital.co.za or use the form below. We aim to respond within one business day.
Contact FAQ
Before you reach out
What are your office hours?
The team is available Monday to Friday, 08:00 to 17:00 (SAST). We are closed on weekends and public holidays. Messages sent outside these hours are answered on the next business day.
Which contact method should I use?
Use WhatsApp or phone for quick questions, email for documents or detailed queries, and the form on this page for a tracked enquiry. To apply for a loan, use the eligibility check and online application instead.
How do I lodge a complaint?
Use the form above and mark your enquiry as a complaint. Complaints are handled in line with NCA and FAIS escalation routes. Unresolved complaints may be referred to the National Consumer Tribunal (NCT) for credit-related matters or the FAIS Ombud for financial advisory matters.
Can I apply for a loan through this form?
No. Applications go through the eligibility check and online application path so we can capture POPIA-compliant consent and run the required affordability assessment.
Where is Ndzinga Capital based?
Our office is at Office 2001A, Coroboy Corner, CNR Aramist and Coroboy Avenue, Waterkloof Glen, Menlyn, 0181. Office visits are by appointment so the right advisor is available to assist you.